Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. If you are shipping an item over $75, you should consider using a track and trace service so that you can track your returned item to us.We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: A deposit may be required at the time of order, and these products can only be returned if the product is faulty or does not conform to the product specifications. Shearers Music Works cannot accept cancellation for product that has to be imported specially at the customer’s request. If you need to exchange it for the same item, send us an email at and send your item to: We only replace items if they are damaged or unfixable. If the goods are faulty, we will meet our obligations under the Consumers Guarantee Act to provide a solution. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at Sale items There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted.
If you haven’t received a refund yet, first check your bank account again. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We do not have to provide a refund if you have changed your mind about a particular purchase, so choose carefully. We will also notify you of the approval or rejection of your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase.Any item that is returned more than 14 days after purchase date.Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Books, Cd's and magazines are non-returnable.It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Our policy lasts 14 days. After 14 days of the date of your purchase, unfortunately, we can’t offer you a refund or exchange.
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